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District Manager, Sales – D13 (thunder bay)

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Job Description

Job title: District Manager, Sales – D13 (thunder bay)

Job description: Job Description

The District Manager Sales – Thunder Bay and surrounding area will be responsible for leading and motivating their dealers within the region of Windsor/South Western Ontario.

In conjunction with the Regional Manager and the Regional Marketing Manager, the District Manager Sales will deploy initiatives towards the achievement of retail sales and market share, maximize revenue, in addition to building strong partnership with the dealers by driving sales performance and improving customer experience.

This position also supports and guides regional marketing plans and strategies into the district and assists in identifying opportunities and developing plans to grow retail sales, market share and revenue.

The successful candidate will focus on and be measured on the following 4 key areas:

Drive retail sales and market share performance

Drive order coverage

Drive adjacency revenue performance: Accessory sales revenue, OnStar, GMPP, GM Card

Improve Customer Satisfaction and retail experience

Key Responsibilities

Sales & Share Performance

Achieve retail sales and share objectives for the district

Develop plans and strategies to maximize vehicle ordering coverage to drive retail sales

Lead and motivate team of dealers through consensus cycles and order calls

Drive effective forecasting process at the dealer level

Implement strategies to drive forecasting and ordering to capitalize on vehicle line opportunities to improve market share

Identify sales opportunities and gaps in the district to develop plans in conjunction with Regional

Marketing Manager through analysis of sales, inventory and share data to increase performance

Establish and develop key EV dealer advocates in the district

Conduct monthly sales performance analysis and identify areas to improve and implement dealer action plans

Ensure GM’s competitive position & opportunities are communicated effectively to Dealers

Drive improvement of poor performing market share dealers (DRER focus dealerships)

Drive strong dealer processes to ensure dealer capitalize on sales opportunities and leverage GM tools, reports and initiatives:

Dealer Direct and DealDriver Pro

Dealer Website / Digital Package

Inventory Balancing Tool

Business Development Culture & Practices

Dealer Financial Reports

GM Financial tools – retail leasing, near prime etc.

Sales and Product Plus Training

Recognition Programs – President’s Club/SMG programs etc.

Adjacency Performance

Drive Accessories revenue performance with strong (LPO) upfront ordering as well as effective showroom selling and merchandising (ACO) strategy implementation

Drive OnStar activations with Online Enrolment and Welcome Call completions

Support GM Protection Plan (GMPP) and GM Card activations

Drive GM Financial Leasing Penetration

Improve Customer Satisfaction and Retail Experience

Build a culture of customer focus within the dealers and ensure processes and procedures are in place to support customers and build advocacy

Champion improvement in retail digital customer experience and implementation of retail innovation that support retail experience improvement

Drive CSI performance and improve negative impact dealership performance

Manage customer complaint issues appropriately and support resolving them with a “win-win” orientation

Additional Job Description

Qualifications

Additional Job Description

A strong desire to win and continuously drive results and improvements

Experience as a District Sales Manager

Understanding of GM’s distribution processes

Understanding of GM field sales tools and reports

Ability to effectively prioritize work and efficiently manage a heavy workload

High level of decision making and judgement skills

Ability to manage stress effectively

Willingness to work extended hours on occasion if required (eg month-end)

Successful candidates will be required to attest to, and be prepared to provide proof of, their vaccination status and that any job offer will be conditional on the candidate being fully vaccinated

Education And Training

Undergraduate degree preferably in Business and/or MBA

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statement

Accommodation is available for applicants with disabilities. Should you be contacted by General Motors of Canada, please advise if you require accommodation. General Motors of Canada values diversity and is an equal opportunity employer.

Source: Careerjet

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