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  • Posted Date : February 18, 2021
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Job Description


Company: City of Toronto

Job description: Job ID: 11882

Job Category: Operations & Maintenance

Division & Section: Transportation Services, Permits & Enforcement

Work Location: East York Civic Centre (Permanent), Metro Hall (Temporary), Scarborough Civic Centre (Temporary), North York Civic Centre (Permanent)

Job Type & Duration: Full-time, 2 Permanent, 2 Temporary (12 month) Vacancies

Salary: $88,979.80 to $104,540.80, PSG #TM0261, Wage Grade 6.5

Shift Information: Monday to Friday, 35 hours per week

Affiliation: Non-Union

Number of Positions Open: 4

Posting Period: 16-Feb-2021 to 23-Feb-2021

Job Description

Major Responsibilities:

  • Implements detailed plans and recommends policies/procedures regarding program specific requirements
  • Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others
  • Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work
  • Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary
  • Reviews and manages applications received for a variety of regulatory permits controlling uses within public road allowance, including street occupations, encroachments, Off Street/Front Yard parking and commercial boulevard parking, and ensures compliance with applicable bylaws, policies and standards
  • Negotiates, mediates and facilitates resolution to issues related to one or more of the following: construction staging, encroachments, Off Street/Front Yard parking and Commercial Boulevard parking raised by clients, councillors, individuals and special interest groups
  • Coordinates a diversified team including, by-law enforcement, administrative, and engineering staff to fulfill legislative requirements pertaining to the unit, and ensure compliance with applicable by-laws, policies and standards within the public Right-of-Way
  • Recommends program options to address specific issues of economic, social, cultural and right-of-way within the Division’s mandate
  • Prepares comprehensive correspondence, reports to City Council and Standing Committees on policies, procedures and complex issues related to public right-of-way
  • Analyzes, develops, implements, monitors and adjusts business practices and systems in accordance with sound engineering/planning and the tenets of sound public administration
  • Leads staff by imparting a strong customer focus to service delivery, and ensuring a responsive approach to meeting client needs and expectations
  • Conducts site meetings and investigates complaints, and manages the collection of documents for submission to court for consideration, as evidence and preparation of cases for prosecution
  • Coordinates approval of applications, issuance of permits and directs enforcement of legislation for activities within the public right-of-way, including the maintenance of records and collection of fees
  • Ensures municipal interests and public safety are achieved through the administration and regulation of activities and enforcement within public rights-of-way
  • Represents the Division at Community Council meetings, public meetings, Court and Tribunals and conducts seminars to promote the goals and objectives of the Division

Key Qualifications:

  • Experience in planning, supervising and directing the work of other staff.
  • Post secondary education in a discipline pertinent to the job function combined with relevant management training experience, or equivalent combination of education and experience.
  • Experience and proven ability in a leadership role in a customer service function working closely with staff, stakeholders and consulting with clients.
  • Experience working in an enforcement/compliance capacity.
  • Highly developed customer service and interpersonal skills to deal effectively and professionally with staff and the public
  • Ability to communicate effectively and professionally both orally and in writing.
  • Demonstrated leadership and organizational capabilities and the ability to work in a self-directed team environment.
  • Working knowledge of the Occupational Health and Safety Act and applicable regulations, Collective Agreement, related Labour Legislation, Human Rights Code, etc.
  • Ability to handle day to day personnel and labour relations issues.
  • Ability to read and interpret technical drawings and documents.
  • Knowledge of SAP, TMMS and RACS systems or other municipal maintenance management or budget systems will be an asset.
  • Possession of a valid Ontario Class “G” Driver’s license and the ability to pass a test to be qualified to receive a City operator’s license.
  • Proficiency with computerized systems, including Microsoft Office.
  • Possesses or must be eligible to obtain certification as a Municipal Law Enforcement Officer (MLEO).

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to .


The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. . Learn more about the City’s .

Expected salary: $88979.8 – 104540.8 per year

Location: Scarborough, ON – East York, ON

Job date: Thu, 18 Feb 2021 04:03:30 GMT